5 years warranty

StepLock is the market leader in electromechanical locking. Functionality and reliability are product features that can be vital in our industry and are something we never compromise on. We are proud that our products and our working methods are always permeated by our motto: When it has to work.

All STEP electromechanical and mechanical products are therefore covered by a 5-year warranty. The warranty applies under the condition that the product is correctly installed, used and maintained according to the product’s installation manual.

The warranty applies to all products produced from and including January 1, 2023. Otherwise, we refer to our regular terms and conditions of sale and delivery.